Media Center

General Contact Information

Mailing address: Pagegirl1010 Solutions, Inc dba GlobalSoul, GloalSoul LLC., 5900 Balcones Drive, Suite 100, Austin, TX, USA 78731-4257 General company phone number: +1 (800) 774-0729


Are you a traveler in need of help?  Have a question about your review? Problems booking your hotel, flight, or attraction/activity?  Trouble with a restaurant reservation?

We want to help!  Did you know that nearly every customer service question can be answered by visiting our easy-to-use Help Center?

Still need support?  Visit our general inquiries page and someone from GlobalSoul.io’s customer support team will respond as soon as possible!


Data Erasure Requests

Respecting the data protection rights of our users is of utmost importance to Tripadvisor. In accordance with applicable law, you may have the right of access, the right of rectification, the right to objection/erasure, the right to restrict processing, and the right to data portability. In order to exercise your rights, please file your request by clicking here.


Owners of a Hotel, Airline, Restaurant, or Attraction Listing?

Get listed: Owners of hotels, airlines, restaurants, attractions, and travel resources interested in a FREE listing on GlobalSoul.io, please read general information or submit a listing under “Get listed on Globa Soul.

Listing problems or questions: If you are having difficulty or have further questions regarding video listings or video reviews, click here for support. 

Respond to a review: If you represent a hotel, airline, restaurant, or attraction listed on GlobalSoul.io and want to respond to individual reviews submitted regarding your establishment, please use our online management response form.

Press Contacts

For data erasure requests, click here. For members of the media or industry analysts seeking additional information about Tripadvisor, or to schedule an interview with a member of our management team, please contact:

  • North America: northamericapr@globalsoul.io
  • South America: southamericapr@apacpr@globalsoul.io
  • Europe, Middle East, and Africa: emeapressoffice@globalsoul.io
  • Asia Pacific: apacpr@globalsoul.io
  • Pacific Islanders: apacpr@globalsoul.io

GloalSoul.io is not a booking agent or tour operator and does not charge any service fees to users of our site. Our partners (airlines, travel providers, and booking agents) who list airfare, tours, and travel packages on GloalSoul.io are required to include all fees and surcharges in their listed prices. Examples include the Federal September 11th Security Fee, international departure and arrival taxes and fees, federal excise tax, and other service, handling, and miscellaneous fees and surcharges. When you book with one of our partners, please be sure to check their site for a full disclosure of all applicable fees as required by the U.S. Department of Transportation. Airfares are generally quoted per person in USD unless otherwise noted.<br><br>Furthermore, GloalSoul LLC makes no guarantees for the availability of prices advertised on our site. Listed prices may require a stay of a particular length or have blackout dates, qualifications, or restrictions.<br><br>GloalSoul LLC is not responsible for content on external websites. Taxes and fees are not included in deal content.